Comments on: Rediffmail down! http://www.aseemn.org/posts/rediffmail-down/ Leap over the bounds... Tue, 12 Jul 2011 17:14:47 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Devang Modi http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-51462 Devang Modi Sat, 16 Apr 2011 12:52:29 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-51462 Yes, everyone's observation is correct, rediff is completely hopeless and worthless , never ever suggest any body to create their relationship with rediff i made mistake but no one else should. Yes, everyone’s observation is correct, rediff is completely hopeless and worthless , never ever suggest any body to create their relationship with rediff i made mistake but no one else should.

]]> By: Kishore http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-51415 Kishore Fri, 01 Apr 2011 15:32:22 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-51415 Hi ! all regarding the problem all of u discussing.... i am also facing the same problem but i had observed that the mail is working if u open the rediffmail.com site by searching it on google and opening the link from there instead of using ur saved link in ur browser i hope this information will be usefull to all Hi ! all
regarding the problem all of u discussing…. i am also facing the same problem

but i had observed that the mail is working if u open the rediffmail.com site by searching it on google and opening the link from there instead of using ur saved link in ur browser

i hope this information will be usefull to all

]]> By: Vijay Padiyar http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-48587 Vijay Padiyar Fri, 20 Aug 2010 10:44:05 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-48587 All my old emails in my Rediffmail account are corrupted. I raised a support ticket long back but there has been no resolution at all. Finally I wrote a blog about this. And judging from the number of daily visits, a LOT of people are facing this problem! Never expected this from a well-known portal like Rediff! Read my blog: <a href="http://www.vijaypadiyar.in/blogs/2010/06/rediffmail-corrupted-my-emails.html" rel="nofollow">Rediffmail Corrupted My Emails!</a> All my old emails in my Rediffmail account are corrupted. I raised a support ticket long back but there has been no resolution at all.

Finally I wrote a blog about this. And judging from the number of daily visits, a LOT of people are facing this problem!

Never expected this from a well-known portal like Rediff!

Read my blog: Rediffmail Corrupted My Emails!

]]> By: Rediff support http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-48042 Rediff support Fri, 22 Jan 2010 06:48:47 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-48042 Problems in accessing Rediffmail --------------------------------- Root Cause: On January 19th, 2010 between 01.30 and 3.30 am, a critical maintenance activity was scheduled to upgrade the Rediffmail infrastructure. During this maintenance window, users would have experienced degraded performance while accessing their mailboxes. While performing the activity there was a technical snag followed by H/W failures which resulted in a hardware grid hosting a block of mailboxes going offline. Impact: During this time, users with mailboxes residing on the affected hardware grid, faced issues in accessing it. Delivery of incoming mails was also partially affected and delayed. Immediate Recovery Process Followed: All hardware devices which hosts users' data are designed to handle failures to ensure there is no loss of user data. Immediately after the storage going offline, our Operations team came into action and started restoration of affected grid. Recovery and reconstruction time has to follow standard operations procedures and steps to ensure no loss of data. The initial recovery and verification process is completed at 22:00 IST on Wednesday followed by sanity check processes. This allowed us to get the basic mailbox of the user back online for the user and resume the access to the same. Post data integrity verification, all the old data including old mails, settings, address book, filters etc. for affected users will be restored to normalcy. Regards, Rediffmail Team Problems in accessing Rediffmail
———————————

Root Cause:

On January 19th, 2010 between 01.30 and 3.30 am, a critical maintenance activity was scheduled to upgrade the Rediffmail infrastructure. During this maintenance window, users would have experienced degraded performance while accessing their mailboxes. While performing the activity there was a technical snag followed by H/W failures which resulted in a hardware grid hosting a block of mailboxes going offline.

Impact:

During this time, users with mailboxes residing on the affected hardware grid, faced issues in accessing it. Delivery of incoming mails was also partially affected and delayed.

Immediate Recovery Process Followed:

All hardware devices which hosts users’ data are designed to handle failures to ensure there is no loss of user data. Immediately after the storage going offline, our Operations team came into action and started restoration of affected grid. Recovery and reconstruction time has to follow standard operations procedures and steps to ensure no loss of data. The initial recovery and verification process is completed at 22:00 IST on Wednesday followed by sanity check processes. This allowed us to get the basic mailbox of the user back online for the user and resume the access to the same.

Post data integrity verification, all the old data including old mails, settings, address book, filters etc. for affected users will be restored to normalcy.

Regards,
Rediffmail Team

]]> By: Ravi http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-48026 Ravi Wed, 20 Jan 2010 12:13:44 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-48026 Since yesterday morning trying to access my rediff account - its an old account and widely circulated too - tried contacing rediff customer care too - every time after entering authetication details get this error message: Error. The service is temporarily down for maintenance. Please try after some time. Inconveniences regretted. Click here to go back. But if you create a new id you can login that means service is not down . No reply from rediff's customer care too - its really very frustrating. Since yesterday morning trying to access my rediff account – its an old account and widely circulated too – tried contacing rediff customer care too – every time after entering authetication details get this error message:
Error.
The service is temporarily down for maintenance. Please try after some time. Inconveniences regretted.
Click here to go back.

But if you create a new id you can login that means service is not down .
No reply from rediff’s customer care too – its really very frustrating.

]]> By: Not yet Redifined http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-48024 Not yet Redifined Wed, 20 Jan 2010 06:00:41 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-48024 The mail is not accessible for more than 24 hours: "The service is temporarily down for maintenance. Please try after some time. Inconveniences regretted." It seems things have hardly improved from the first post in 2006 ! LOL. The mail is not accessible for more than 24 hours: “The service is temporarily down for maintenance. Please try after some time. Inconveniences regretted.”

It seems things have hardly improved from the first post in 2006 ! LOL.

]]> By: Jagdish http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-46643 Jagdish Wed, 16 Dec 2009 13:58:19 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-46643 Hi, I just tried to check my old mails in rediff.. But seems all are gone.... I can see the subject and size of mails but it doesn't open them.. :-( Hi,

I just tried to check my old mails in rediff.. But seems all are gone…. I can see the subject and size of mails but it doesn’t open them.. :-(

]]> By: Jyothi http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-44644 Jyothi Wed, 07 Oct 2009 22:33:39 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-44644 Hello I am waiting to get my contacts which was in my rediffmail contacts,as I read the comments above I dontknow wether I get it back or not if some one can help me to get back the contacts I will be thank full to them. Please let me know how to get it back. Thank you R j Hello
I am waiting to get my contacts which was in my rediffmail contacts,as I read the comments above I dontknow wether I get it back or not if some one can help me to get back the contacts I will be thank full to them.
Please let me know how to get it back.

Thank you
R j

]]> By: satish http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-40619 satish Sun, 05 Jul 2009 07:42:08 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-40619 hi, i have changed my password before 2-3 days back and i forgot the same, now i am trying to contact rediffmail costomer care even i have given my alternate mail id is satish_3054@yahoo.co.in but unfortunately not any single repply from rediff customer care and i have to check my mails its very very urgent, plz anybody know contact no of rediff cuct. care please help meout satish saindane 9595279240 hi,
i have changed my password before 2-3 days back and i forgot the same, now i am trying to contact rediffmail costomer care even i have given my alternate mail id is satish_3054@yahoo.co.in but unfortunately not any single repply from rediff customer care and i have to check my mails its very very urgent, plz anybody know contact no of rediff cuct. care
please help meout
satish saindane
9595279240

]]> By: Tara http://www.aseemn.org/posts/rediffmail-down/comment-page-1/#comment-39744 Tara Thu, 18 Jun 2009 10:12:04 +0000 http://www.aseemn.org/posts/rediffmail-down/#comment-39744 Pls help..hw cud i check my mails on new rediffmail...i m a rediffmail user..prblm is dat,there's nt any option to check mail on my rediff page. Pls help..hw cud i check my mails on new rediffmail…i m a rediffmail user..prblm is dat,there’s nt any option to check mail on my rediff page.

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