Heck! Right from yesterday evening I have been trying to login to my rediff email account… :( Looks like those guys are working on some update. But its seriously too long a period for an email service to go offline like this… Its already shooting up to reach 24 hours now.
I was expecting some important business mail and another urgent email. Its really frustrating to see the ‘Service temporarily unavailable :(‘ page right there on logon…
Only God and Rediff knows wats the problem. I dont think it is a service update or upgrade thats causing the delay to restore things back to normal. Its a common practice to pilot test such updates and the service should have been back online in an hour or so. May be its some network or hardware failure/upgrade thats taking this much time.
I think such email services should have their official blogs to keep their subscribers updated of the latest with them. Whatever.. I am still sulking… I wish I had given my regular business email for the urgent commuinication. :(
Rediff and Indiatimes are the worst email service providers… Gmail and Yahoo are the best. Infact Indiatimes mail servers are blocked by spam lists lol
hi,
I’m here because i tried the text ‘service temp…unvailabl’ in the rediff search box. Well, it’s now 3 days. I hope there will be no disaster except waiting.
regards,
khan
Hi All,
I am waiting for my rediffmail to work for the last 4 days due to Service temporarily unavailable .
Can any one knows the Rediffmail Customercare number.
Regards
RKumar
So its finally back online. Can login to my account. But just noticed that I have not received a single email during the last 3 days :(!!! Wdf! I get around 5-10 emails on my account daily. And now not a single one?!!! And I missed some important ones too :( :( :(
Anything similar with you guys?
Aseem – I know how you must be feeling, I suggest you change to gmail or a similar service. I have a gut feel that rediffmail etc. won’t last long!
it had been logged out for more than 3 days now and it still continues to say “service temporarily unavailable – sorry for the inconvenicence” nobody seems to answer from customer care of rediffmail.
it looks like a bug; or the rediff servers are totally down in some parts of the world.
because i hve been having a rediffmail account since a very long time and this has never happened.
so i join the club of worried users.
hey rediffmail…… is anyone listening out there?
hi there,
rediffmail is now gettin on my nerves….. for me its now 6 days that i cud not login but whereas my friends do login……so i was worried…..
thank god im not the only 1…..
does sum1 have rediffmail customer care number?
thanks.
-bye.
-ktn.
Hi Ketan
Pls. find the Rediffmail customer care number as per below,
+91 – 22 – 24449144 then press 221 for Rediffmail customer care.
I have already spoke to them today morning they told me that they are aware of this problem and told me to check after 7PM today.
Will hope it will work today……..
Regards
Ramesh
Finally Am able to login after 6 days, but have only one mail in my accout from rediffmail customer care.
Hopefully they’ll be able to recover my important mails.
hi there
finally i too got to login just now after a week.
i dont see any email of my past … nor my address book.
but the customer care – very grandly have sent one mail… stating… you may not see all or some of yr emails…
is this the BETA EFFECT ?
r they going to restore all…. or not ?
the customer care.. of rediff… does not really care to answer.
thanks
cheers too
This failure certainly has got nothing to do with the Rediff Beta. Rediff Beta is just another interface to show your emails. I think Rediff’s mail servers failed, and its taken a week to restore most of them.
I called up Rediff Customer Care, they asked me to call tomorrow after 8:00 AM. I am pissed off. I lost all my emails for the past 3-4 days. No new mail in my inbox. Not even an apology from Rediff that u guys seem to have got. If their incmoming mail service had gone down I dont think they have catched all those emails sent to our accounts during the period when their service was down :(
hey there,
hmmm…..tracking the new mails of the past 1 week….!
….all the folders which i had kept of the past years…… all important mails…. have just vanished….!
in my opinion it could be the new rediffmail which these guys are probably testing and changing to new servers because…. when i logged in …. it logged into the a/c with new rediffmail look, which i had not opted for earlier……. i am just hoping that they would restore the old emails……!
thanks and cheers !
I have been trying to log in to Rediffmail for about two days now . It won’t go into the log on page , I only get ‘page cannot be displayed’ . maybe it is my pc , but for other pages there is no such problem .When I try to get through the google search engine samething happened , and if I get the log on page and log in still the same result !What to do ? I should have changed before . Well it looks like I am going to go elsewhere now . But how can I let everyone know that I have a new address ? All my addresses are there .
Rediffmail community,
It is being horrowing exprince for last few days without our mail remained unopened. WhAt is thE prolem? My businesshas com to sand still without e maIls. Can anyone can help me?
YATIN VORA
magic! the mails are back! took a week, but thankfully they didn’t disappear. Thought I would go and forward all of them to gmail, when this popped into my Inbox…running from pillar to post
can you guys beleive it? Gmail Down?!!!
http://www.techcrunch.com/2006/12/28/gmail-disaster-reports-of-mass-email-deletions/
Quick add…moral of the story. Believe in one thing and pursue with it…The guys on the phone would never say when the mails will be restored, but didn’t say they are gone forever…atleast better than Google’s hands-off approach…once lost, lost forever?!!
just wondering…where the heck can I store things…CD/Pen Drive??!! back to basics.
All my old mails are gone…not sure when they are going to restore…will they?. It looks like the most of your problems are solved..am I the only one left out? :(.
Hi
I have a problem with my rediffmail id.i cant see my mails for last 2 days.i can login but it is saying that “You have been inactive for quite sometime and
your session has been terminated for security of your account.” dont know what to do.
some important mails are going to come.Can any one suggest an solution.
alternate email id san84kool@gmail.com
Thanks
i wish i could see this page earlier as i also lost my entire mailing list collected over a period of 4years ! and when i contacted their b’bay office they just expressed their inability to help it out any way.
I am not able to login to my email since 4 days and worried as this is getting me to a stand still position. anybody represented to rediffmail please suggest or please resolve the problem
i m not able to access my rediffmailbox. I hv some urgent mail to read out today. But my services temporarily unavailable
my service is temporarily unavailable. I hv to read out sm urgent mails. Cn anyone give me the immediate resolution
service temporarily not available for my mailbox. plz provide me the immediate resolution.
Hi freiend it very easy to sign in your rediffmail
Open opera browser
& type address as follows
http://mobile.rediff.com/rediffmail/
& enjoy your mail if you want you can forward them to anoyhe email accounts
hi,
my problem is i am able to go upto my in box button,when i press inbox,then immediately its not showing my inbox nor i am able to do anthing in my system.the in box is not getting opened,how ever when i use other internet system out side i am able to open and use my rediff mail.can you pl suggest me how to open in box from my system,my account id :prabhakarsai4@rediffmail.com
you can please send yr reply on other id with your solution on my other id: jeksanip@gmail.com
Thanks for information. As I tried to log in on site http://mobile.rediff.com/rediffmail/ after cilck on next to look another e-mail it shows following error.
**********************************
Error!
XML parsing failed
XML parsing failed: syntax error (Line: 1, Character: 0)
Reparse document as HTML
Error:missing root element
Specification:http://www.w3.org/TR/REC-xml/
hi from past 2 days im unable to login into my 2 rediffmail accounts
apparently other 2 ids are working just fyn.im getting a sorry u hv entered wrong password error.i tried to create a new id with my non-opening id to check if this id has expired but it is saying this id has been takne already.also,with the forgot password option it is not working.i have recently opened both those ids maybe in last week.since they are pertaining to my job alerts.
kindly help me out.im deseperate.
reach me at lamis_leandra@yahoo.com
since sm years i hav nt operated my account n nw i m unable to login seems dat it hasbeen inactive bt wen i login in it shows dat my password / id is in correct bt dnt knw wat to do with the problem as i hav sm importent information in there if sm body knws the solution please let me know
hai ,
im trying to login my rediffmail account itz showin me incorrect password and username…but itz correct ….can ui get any help pleas
hi,
I m alos not able to log in into my rediffmail account it’s giving message incorrect password and username..please help me….i ve got all my important mails in there.
Hi,
I am unable to logon to my rediff account, its says invalid username/ password. I’ve not changed the password. They dont have a 24/7 customer care.
i am unable to open my redifmail for a period of three months…
after repeated mails to customer care, they only send me back the same reply ‘give us the details of the error why you cannot log into rediffmail’ whereas the problem is not for logging in but not able to open the mails…..rediffmail should be banned for life…
Rediffmail does privacy violation.
Emails to/from and information of my account, stopunsolicitedmail@rediffmail.com, and several others are being compromised by the crooks who administer rediffmail.
My other account, killsnoopers@rediffmail.com, password tq503gl31i
you can try for yourself – shows service unavailable temporarily and we can’t let you sign in. For other’s accounts at the exact same it logs in. – Try it yourself with your account, or any junk acount name and password.
The filthy crooks who adminster rediffmail have been violating privacy of my email for a long time, passing emails/in and out.
I hope these sick crooks are brought to justice. ! Please spread this word out, feel free to include my account information above too asking people to try and see for themselves. Thanks so much !
Tried to post the following sos on the Customer Feedback form on my mail site.. And guess WHAT… Rediff replies my mail id … The one IN USE,.is INvalid…!!!!!
How does one RESPOND to this…? U cannot even GET THRU to them…!!
HELP1
VC
valsa_c@rediffmail.com
Getting mails with prizes AND/OR Huge sums of money offerred… with a request for personal information details…
Are these genuine and known to Rediff?
hi
i was through data card i changed my mail id password its changed but not able to reopen plz help
my new mail id is pillay_natraj@rediffmail.com
hi
I’m not able to log in into my rediffmail account it’s giving message incorrect password and username..please help me….i ve got all my important mails in there.
i also changed my REDIFFMAIL password abt two weeks ago, it chnaged and it wont let me access the account..doesnt accept the new password and doesnt accept the alternate email address to provide a new password..please help..is there a customer service email id? or tel no where i can call? i have my contacts all there
Pls help..hw cud i check my mails on new rediffmail…i m a rediffmail user..prblm is dat,there’s nt any option to check mail on my rediff page.
hi,
i have changed my password before 2-3 days back and i forgot the same, now i am trying to contact rediffmail costomer care even i have given my alternate mail id is satish_3054@yahoo.co.in but unfortunately not any single repply from rediff customer care and i have to check my mails its very very urgent, plz anybody know contact no of rediff cuct. care
please help meout
satish saindane
9595279240
Hello
I am waiting to get my contacts which was in my rediffmail contacts,as I read the comments above I dontknow wether I get it back or not if some one can help me to get back the contacts I will be thank full to them.
Please let me know how to get it back.
Thank you
R j
Hi,
I just tried to check my old mails in rediff.. But seems all are gone…. I can see the subject and size of mails but it doesn’t open them.. :-(
The mail is not accessible for more than 24 hours: “The service is temporarily down for maintenance. Please try after some time. Inconveniences regretted.”
It seems things have hardly improved from the first post in 2006 ! LOL.
Since yesterday morning trying to access my rediff account – its an old account and widely circulated too – tried contacing rediff customer care too – every time after entering authetication details get this error message:
Error.
The service is temporarily down for maintenance. Please try after some time. Inconveniences regretted.
Click here to go back.
But if you create a new id you can login that means service is not down .
No reply from rediff’s customer care too – its really very frustrating.
Problems in accessing Rediffmail
———————————
Root Cause:
On January 19th, 2010 between 01.30 and 3.30 am, a critical maintenance activity was scheduled to upgrade the Rediffmail infrastructure. During this maintenance window, users would have experienced degraded performance while accessing their mailboxes. While performing the activity there was a technical snag followed by H/W failures which resulted in a hardware grid hosting a block of mailboxes going offline.
Impact:
During this time, users with mailboxes residing on the affected hardware grid, faced issues in accessing it. Delivery of incoming mails was also partially affected and delayed.
Immediate Recovery Process Followed:
All hardware devices which hosts users’ data are designed to handle failures to ensure there is no loss of user data. Immediately after the storage going offline, our Operations team came into action and started restoration of affected grid. Recovery and reconstruction time has to follow standard operations procedures and steps to ensure no loss of data. The initial recovery and verification process is completed at 22:00 IST on Wednesday followed by sanity check processes. This allowed us to get the basic mailbox of the user back online for the user and resume the access to the same.
Post data integrity verification, all the old data including old mails, settings, address book, filters etc. for affected users will be restored to normalcy.
Regards,
Rediffmail Team
All my old emails in my Rediffmail account are corrupted. I raised a support ticket long back but there has been no resolution at all.
Finally I wrote a blog about this. And judging from the number of daily visits, a LOT of people are facing this problem!
Never expected this from a well-known portal like Rediff!
Read my blog: Rediffmail Corrupted My Emails!
Hi ! all
regarding the problem all of u discussing…. i am also facing the same problem
but i had observed that the mail is working if u open the rediffmail.com site by searching it on google and opening the link from there instead of using ur saved link in ur browser
i hope this information will be usefull to all
Yes, everyone’s observation is correct, rediff is completely hopeless and worthless , never ever suggest any body to create their relationship with rediff i made mistake but no one else should.